Mihran Kalaydjian Hospitality Firm Mission is to continue to enhance and grow our reputation as one of the nation's most respected hospitality management companies. We will do this by exceeding guest expectations, providing an engaging and supportive work environment, and delivering financial success and opportunities for our employees, our company and our owners & investors.
The ideology of our vision is to continue to apply and set the highest standards of service quality and in that way justify and uphold the reputation that we have among the guests, partners, competitors and the wider community. We use and constantly introduce environmentally friendly technologies and processes in order to remain in balance with nature and also meet the needs of contemporary society. Tradition is a testament to our success but in the future we also want to embrace the changes that modern time brings and become more attractive in the market and more interesting to our guests and partners.
OUR CULTURE IS DRIVEN BY SIX CORE VALUES:
Respect: We value each other, our guests, our business partners, and our environment
Honesty: We are genuine and open in our communication and business practices
Commitment to Quality: We deliver services and products that exceed our guests' expectations
Creativity: We listen, encourage and support different approaches as we continually strive to improve
Growth: We invest in personal and professional development
Teamwork: We work together towards a shared goal
MISSION
To be a leading and well respected global hotel company that is fully committed to delivering strong returns to hotel owners, achieving operations excellence in its hotels and creating a memorable experience for its guests.
STRATEGY
Expansion and Growth
- Expand hotel management business
- Establish brand presence in key destinations
- Increase the number of hotels and the number of hotel rooms within and outside Europe, Middle East, in alignment with its 'European Wallet' strategy
Excellence in Management and Operations
- Consolidate and align its hotel brand portfolio
- Optimize its revenue generation
- Efficient deployment of resources to achieve maximum cost benefit
